At Relax Mode Fashion, we are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Such as your name, email address, phone number, and shipping address.
  • Payment Information: Including credit/debit card details and billing information.
  • Order Information: Details of your purchases and order history.
  • Usage Data: Information about how you use our website and interact with our services.

2. How We Use Your Information

We use your information to:

  • Process Orders: To fulfill your purchases and manage your account.
  • Improve Our Services: To enhance your shopping experience and tailor our offerings to your preferences.
  • Communicate With You: To send order updates, promotional offers, and other relevant information. You may opt out of promotional communications at any time.
  • Ensure Security: To prevent fraud and protect our website and customers.

3. Data Security

We implement robust security measures to protect your personal information. This includes using encryption technology for online transactions and securing our database against unauthorized access.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except for the following:

  • Service Providers: We may share information with trusted third parties who assist us in operating our website, processing payments, or delivering orders, provided they agree to keep your information confidential.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of others.

5. Your Choices

You have the right to:

  • Access and Update Your Information: You can review and update your personal details through your account or by contacting us.
  • Opt-Out: You can unsubscribe from promotional emails by following the instructions in the email or by contacting us directly.
  • Request Deletion: You may request to have your personal information deleted, subject to certain legal and operational restrictions.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your information.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

Phone: +8619213558103
Email: [email protected]
Address: 1326 Yinhai Road, Yidong Industrial Park, 23rd Li Street, Yiwu City, Jinhua, Zhejiang, China

We are dedicated to ensuring your privacy and addressing any concerns you may have.