At Relax Mode Fashion, we aim to provide a smooth and efficient shipping experience. Below is our Shipping & Delivery policy to help you understand our procedures and timelines.

1. Shipping Methods and Costs

  • Domestic Shipping: We offer various shipping options within China. Shipping costs are calculated based on the size and weight of your order, as well as the shipping method you choose.
  • International Shipping: Currently, we only offer shipping within China. For inquiries about international shipping, please contact us for further information.

2. Order Processing Time

  • Processing Time: Orders are typically processed within 1-2 business days. During peak seasons or sales events, processing times may be slightly longer.
  • Order Confirmation: Once your order is processed, you will receive a confirmation email with details about your shipment and a tracking number.

3. Delivery Time

  • Domestic Delivery: Delivery times vary depending on your location and the shipping method selected. Typically, deliveries within China take between 3-7 business days.
  • International Delivery: Not applicable at this time. Please contact us for potential international shipping options.

4. Tracking Your Order

  • Tracking Information: After your order has been shipped, you will receive an email with a tracking number. You can use this number to track your shipment and get real-time updates on its status.

5. Shipping Address

  • Accuracy: Please ensure that your shipping address is correct and complete. We are not responsible for delays or issues caused by incorrect or incomplete address information.
  • Address Changes: If you need to update your shipping address, please contact us as soon as possible. Address changes cannot be made once the order has been dispatched.

6. Delivery Issues

  • Delayed Shipments: If you experience a delay in receiving your order, please check the tracking information for updates. If you have concerns about your shipment, contact us for assistance.
  • Missing or Damaged Items: If your order arrives damaged or if any items are missing, please notify us immediately. We will work with you to resolve the issue promptly.

7. Contact Us

If you have any questions about shipping or delivery, or if you need assistance with your order, please contact us:

Phone: +8619213558103
Email: [email protected]
Address: 1326 Yinhai Road, Yidong Industrial Park, 23rd Li Street, Yiwu City, Jinhua, Zhejiang, China

We are committed to ensuring your satisfaction and look forward to providing you with exceptional service.